Hi MSO,
I am pro-chatbox.
I witnessed the recent event(s) unfold and I understand where you are coming from
@Mana and I do agree that removing chatbox will be beneficial (to an extent). However, I believe that is a bit too drastic but we need some changes, indeed. - it's kind of like 'avoiding/ignoring' the problem instead of 'fixing' it by getting rid of any potential triggers.
As most other members seem to agree, I think chatbox provides an excellent place for members to meet, socialise, relax, laugh and connect away from the 'formal' thread settings. The "instantaneous relay chat"/"live chat" feature is probably the most important feature that makes it excellent for such activities. I know that
@Mana mentioned the "veiw them?" feature and it is a great feature but it just doesn't do the job. It it not the same as "live chat" It makes you have to click things and it creates a delay and I found it annoying especially when we have many participants commenting at a fast rate. Other members have already raised good points about chatbox so I won't repeat them. However, I disagree with those who think that the forum would suddenly die out as a consequence. I think there might be an instant decrease in activities but it should come back to normal level after a short while. After all, the general thread can allow us users to communicate in an informal setting (just not in the best way because chatbox is better
)
I am pro-restriction also.
I really liked having the 50-post? restriction. I think it did more good than harm. Although I have no evidence, it appear to me that it was effective at preventing new members from asking questions etc on chatbox (which is one of the concerns that was pointed out). When we have the chat open to everyone it is SO easy for people to just ask there (I think this supports my claim that chatbox is easier/better for talking than the thread) rather than searching through the forum/posting new questions. However, I do agree some good, potential informative discussions frequently pass by without being archived. I think it will be challenging to completely stop this from happening but perhaps the active chatboxers can help out a little bit here. For example, refrain from starting/continuing any good discussions and/or promote users to start/continue them in a thread. - I don't think it is necessary to hire chatbox-police. If anything, just get more good moderators who could also do other jobs.
As mentioned in the beginning, I saw the recent problematic event(s) unfold and I must say it didn't go down to well. The fact that the comments are not archived didn't help resolve things. I see some members have suggest that we should archive chatbox 24/7 but I don't think that is necessary or efficient. I would rather suggest that we should promote users to 'screenshot' when necessary to archive any important information that need to be saved for later use (e.g. evidence for others/moderators to use for any disputes). There is also the 'report' feature that could be used - again, promote users to include screenshot for evidence.
To conclude/summaries:
- Keep the chatbox
- Bring back the 50-post restriction for chatbox (doesn't need to be 50 but something)
- We don't need chatbox-police
- Promote users to refrain from discussing useful, informative contents on chatbox
- Promote users to make use of the screenshot function where necessary
@Mana : It appears that the majority would love to see the chatbox stay. I hope my post (along with other members' posts with similar thoughts) will positively influence your (and other decision makers') decision. Chatbox is a great feature of MSO. It really is different from threads. We would love to keep having fun on it!
watch this space as I might edit (add) more thoughts!
Thank you.