Ok, so the reason for this is obvious. Let's start with the unfortunate case of Yam. I'm willing to go on record saying that I cannot find a single rule - or even bend an interpretation of any rule - which warranted an immediate, permanent chat-ban for Yam. Even if there was a clear breach of the rules, in the majority of cases an infraction is supposed to be the punishment metered out. But in this case, that's irrelevant, because in no way had Yam broken the very simple hatbox rules sufficiently to warrant a permanent ban: Be civil. No doxxing (revealing other people's personal or identifying information). So in this instance, what happened is clear - the administrator made an executive decision, entirely separate from the rules, and bypassed the standard punishment pathway to inflict a permanent ban. This is hardly the first instance of a moderator or administrator dishing out frivolous bans - often 'in jest', so it is hardly a one-off problem, nor an attack on Mana . What I want an open and honest discussion of is how the regular members of MSO - not us mods - feel about it. Do you feel that executive decisions with serious consequences should be allowed? Or should moderators and administrators be bound to the rules as well - enforcing them, rather than creating them on the fly? Do you take your frequent short bans from the chatbox as the 'good fun' they are intended to be, or do they make you feel alienated or frustrated? Lastly - and most importantly - how does the way MSO's staff operate contribute to your feeling of community on here? Would you like us to change the way we moderate, and if so, how? (If any other mods want to add their signatures to this, go ahead) ~rustyedges - Ruth ETA (Ben): Unfortunately I've been out of the loop here a little. I entirely support this discussion & probably should try to remain a bit more involved / at present I don't largely have an opinion on the specifics. I will add a comment shortly detailing my thoughts.